top of page

FAQ
Frequently asked questions
General
Cancelation Policy:
Since all scheduled appointments are reserved just for you, we kindly ask for your cooperation with our cancelation policy.
To avoid any fees, we require a 48-hour notice for all cancellations. 24 hour / Same Day Cancellations will be charged 50% of the service price and no-shows will be charged the full amount of the appointment. If you find yourself unable to make your appointment due to sickness or an emergency, please contact us immediately, the fee will be waived if you can reschedule within the same calendar week.
Deposit Policy
In order to secure your appointment, a deposit is required at the time of booking. Please note that this deposit is nonrefundable, but in the event of an emergency, it can be transferred to your next scheduled appointment within the same calendar week.
For clients who have a history of late cancellations, prepayment may be required for future bookings.
After booking you will receive a confirmation email, please look it over and save it in your calendar.
We provide a courtesy reminder 24 hrs prior to your appointment; however, it is your responsibility to make the scheduled appointment.
bottom of page
.png)